Shipping policy

LuxAura Shipping Policy

Order Processing
Orders are typically processed within 1–3 business days. You will receive a confirmation email once your order has been placed and tracking information once your order has shipped.

Estimated Delivery Times
Delivery generally takes 5–12 business days after your order has been processed. Delivery times may vary depending on your location, carrier delays, holidays, or other circumstances outside our control.

Order Tracking
Once your order has shipped, you will receive an email containing your tracking information. Please allow some time for tracking information to update after receiving your shipping confirmation.

Incorrect Shipping Information
Customers are responsible for providing accurate shipping information at checkout. If you notice an error in your address, please contact us as soon as possible at support@shopluxaura.shop.

Lost or Delayed Packages
If your order is significantly delayed or you believe your package has been lost, please contact support@shopluxaura.shop, and we'll assist you.

Multiple Packages
Some orders containing multiple products may arrive in separate packages.

Questions?
For any questions regarding shipping or your order, contact us at support@shopluxaura.shop.